Frequently Asked Questions

How does the taylor Loyalty System work?
email and we will be able to check your points level to let you know how far away you may be from a voucher. If you have a voucher owing, we can easily set this up for you to redeem online - nothing like a good bit of retail therapy!

*T's & C's apply. Points accrue over a 12 month period, points not used after 12 months become void. Points are not accrued on sale items. $100 loyalty vouchers are valid for 1 year from date of issue. Points are only accrued on taylor purchases from taylor Newmarket, Britomart, Christchurch, Wellington, Ponsonby at The Shelter or our online store. Vouchers cannot be used on sale or in conjunction with any other offer. Customers must be signed up to our loyalty database to join the loyalty system.