Covid-19 Update

SHOP SMALL. SHOP LOCAL. KEEP IT CLEAN.


UPDATE 27.03.20:

As this unprecedented situation unfolds, our policies are updating as changes happen. Unfortunately we are unable to dispatch online orders throughout New Zealand and internationally. However don’t forget, you can shop online from anywhere to secure your favourite taylor outfits, and we will deliver all orders as soon as the national lockdown is lifted.

Stay safe everyone!

UPDATE 24.03.20:

To our loyal taylor customers, friends and family,

Today we are all waking up to a new reality, these crazy unprecedented times have led to major changes for us all. Right now as a small New Zealand made and owned business, the wellbeing of our team, community and country is at the forefront of what is important to us. To protect our local makers and team, we ask everyone to please respect the Government enforced rules so we can all protect each other.

Our physical stores have now closed their doors and will remain closed until the next update from our Government. We want to remind you our online store is open 24/7 through this time and will continue to provide quality goods to you (especially when the winter chills arrive and all you want is to snuggle into a new piece of warm knitwear!).

Currently there are no delays with our deliveries however due to the complexity of this situation this could change. As long as our wonderful couriers remain working we shall get your purchases to you.

We appreciate that online shopping is much harder than seeing something physically, touching it and trying it on so if you have any queries or questions our fabulous online stylist Courtney will be here to help.

All of your favourite taylor in store stylists are also still available to talk to in this time so utilise their styling knowledge! Just send an email to the taylor store you normally shop with, with any styling or garment questions you may have.

During this time it will be important we look forward, stay positive and dream. We will continue to keep inspiring you via all our social media platforms Facebook @taylorbtq.nz or Instagram @taylorboutique and make sure you’re signed up to our email database for weekly in-depth styling, inspiration, stories on our makers, designers and the taylor world.

Our hope is that as our world slows we become more aware of how connected we are, and appreciate the impact we can have on people and world around us. We sincerely thank you for your support and we ask you to please continue supporting local.

Stay safe over these next weeks.

Love Vicki Taylor and my fabulous taylor team.


UPDATE 17.03.20:

As a small New Zealand made and owned business, with the majority of our clothing made and designed here by local makers, the health and safety of our team and community is at the forefront of what is important to us. During this uncertain time we have taken strong measures to ensure all of our spaces are a safe haven for our customers. We will continue to follow recommendations from the World Health Organisation and New Zealand Government.

Our store employees are deep cleaning our stores twice daily; by disinfecting door handles, counters and changing room areas thoroughly. Hand sanitiser is available in all of our stores for customer use so please help yourself.

In this time where we are all being highly vigilant and cautious with interactions you may find comfort in getting in touch with your favourite taylor stylist virtually! Feel free to call our lovely girls or send us an email - we are always happy to work with you even if you’re not in store! With this in mind we are also offering free shipping on all New Zealand orders.

All of our stores are still open and as always you can purchase online. Details for all of our stores are below for your reference.

taylor Britomart - +64 9 929 4539 email: britomart@taylorboutique.co.nz

taylor Newmarket - +64 9 524 3662 email: newmarket@taylorboutique.co.nz

taylor Ponsonby at The Shelter - +64 9 376 6544 email: info@theshelter.co.nz

taylor Christchurch - +64 3 281 7577 email: christchurch@taylorboutique.co.nz

taylor Wellington - +64 4 831 1276 email: wellington@taylorboutique.co.nz

Online - email: online@taylorboutique.co.nz

Stay safe, take care, and if you have any questions or queries about any of our procedures please email brand@taylorboutique.co.nz